All Systems Operational

Cloudli General Operational
90 days ago
100.0 % uptime
Today
Cloudli Main Web Site ? Operational
90 days ago
100.0 % uptime
Today
Cloudli Support Web Site ? Operational
90 days ago
100.0 % uptime
Today
Clarity Operational
90 days ago
99.98 % uptime
Today
Clarity Portal Operational
90 days ago
99.9 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
100.0 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Notifications (SSI) Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.99 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling ? Operational
90 days ago
99.98 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Internet (ISP) Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Contact Centre Operational
90 days ago
100.0 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
100.0 % uptime
Today
Routing Services Operational
90 days ago
100.0 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Fax Line (ATA) Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.97 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.97 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.97 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.97 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.97 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance Cloudli Connect & Cloudli Alerts | Avis d'entretien Cloudli Connect et Cloudli Alertes Apr 1, 2025 23:00 - Apr 2, 2025 01:00 EDT

Cher client,

Veuillez noter que notre équipe effectuera une maintenance de routine ce soir a 11PM HNE, afin de tester le processus de basculement et bonifier notre système haute-disponibilité. Cette maintenance s'inscrit dans une démarche de suivi et d'amélioration continue de nos services.

Impact : Bien qu'aucun impact ne soit prévu, il est possible que certaines interruptions sporadiques puissent survenir pendant la période de maintenance.

***

Dear customer,

Please note that our team will perform routine maintenance on tonight at 11PM EST, in order to test part of the failover process and improve our high-availability system. This maintenance is part of a process of monitoring and continuous improvement of our services.

Impact: While no impact is expected, please note that sporadic interruptions could happen during the maintenance period.

Posted on Apr 01, 2025 - 16:43 EDT

Maintenance | Avis d'entretien Apr 2, 2025 05:00-05:30 EDT

Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : L'accès au portail sera indisponible et les nouveaux appels pourraient subir un délai d'établissement pendant une courte période (

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Access to portal will not be available and new calls may experience a establishment delay during a short window period (<2-4min) of the whole maintenance while servers resync for the added ressources. Stablished calls will not be affected.

Posted on Mar 31, 2025 - 15:39 EDT
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - This incident has been resolved.
***
Cet incident a été résolu.

Mar 28, 13:36 EDT
Monitoring - A fix has been implemented by the affected Telco carrier and we are monitoring the results.
***
Un correctif a été mis en œuvre par l'opérateur télécom concerné et nous surveillons les résultats.

Mar 28, 12:16 EDT
Investigating - One of the Canadian Telco provider is currently experiencing an issue affecting inbound calls quality to many Canadian numbers

Impacts: This could potentially cause call quality degradation issues such as delays, robotic voices, cuts, drops or others.

***

Un opérateur de télécommunications canadien rencontre actuellement un problème affectant la qualité des appels entrants vers de nombreux numéros canadiens.

Impact : Cela pourrait entraîner une dégradation de la qualité des appels, comme des retards, des voix robotisées, des coupures, des interruptions de connexion, etc.

Mar 28, 11:32 EDT
Resolved - This incident has been resolved.
Our team has thoroughly investigated the matter and implemented mitigation measures to prevent recurrence

Mar 28, 10:26 EDT
Investigating - We are currently investigating this issue
Mar 28, 10:10 EDT
Mar 27, 2025
Completed - The scheduled maintenance has been completed.
****
La maintenance programmée a été effectuée.

Mar 27, 22:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:00 EDT
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Mar 27, 11:45 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 00:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:30 EDT
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Mar 26, 12:17 EDT
Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 05:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:30 EDT
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Mar 25, 17:28 EDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.