All Systems Operational

Cloudli General Operational
90 days ago
100.0 % uptime
Today
Cloudli Main Web Site ? Operational
90 days ago
100.0 % uptime
Today
Cloudli Support Web Site ? Operational
90 days ago
100.0 % uptime
Today
Clarity Operational
90 days ago
99.97 % uptime
Today
Clarity Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
100.0 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Notifications (SSI) Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling ? Operational
90 days ago
99.97 % uptime
Today
Outbound Calling Operational
90 days ago
99.96 % uptime
Today
Internet (ISP) Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Contact Centre Operational
90 days ago
99.99 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
100.0 % uptime
Today
Routing Services Operational
90 days ago
99.99 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Fax Line (ATA) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 26, 2025

No incidents reported today.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
Postmortem - Read details
Nov 24, 13:13 EST
Resolved - This incident has been fully resolved.
Nov 24, 12:35 EST
Monitoring - As of 10:10 (EST) service is restored.

The issue was directly related to the Clarity dynamic call path systems and their subsequent backend dependencies. We will provide a written update after two(2) hours of monitoring the system to ensure full resolution. The written update will be provided after the period of monitoring is complete.

Nov 24, 10:21 EST
Identified - The issue has been identified and is related to some HA Pairs in Clarity. We are in the process of correcting the HA Pairs that are failing. We will continue to porovide updates as they become available.
Nov 24, 10:09 EST
Investigating - We are currently experiencing outbound call issues in Clarity.
Nov 24, 10:01 EST
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Completed - The scheduled maintenance has been completed.
Nov 19, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 EST
Scheduled - Dear customer,

Please note that our team will be performing some off hours scheduled maintenances on our infrastructure.

On the next few days, we will be making call routing changes to selected accounts in preparation for equipment replacement. The changes to the selected accounts will be scheduled between the 17th and 25th Nov 2025.

Impact: Please note that no service interruptions are expected.

Nov 19, 13:30 EST
Nov 18, 2025

No incidents reported.

Nov 17, 2025
Completed - The scheduled maintenance has been completed.
Nov 17, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:00 EST
Scheduled - Dear customer,

Please note that our team will be performing some off hours scheduled maintenances on our infrastructure.

On the next few days, we will be making call routing changes to selected accounts in preparation for equipment replacement. The changes to the selected accounts will be scheduled between the 17th and 25th Nov 2025.

Impact: Please note that no service interruptions are expected.

Nov 17, 19:20 EST
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.