All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cloudli General Operational
90 days ago
100.0 % uptime
Today
Cloudli Main Web Site ? Operational
90 days ago
100.0 % uptime
Today
Cloudli Support Web Site ? Operational
90 days ago
100.0 % uptime
Today
Clarity Operational
90 days ago
99.97 % uptime
Today
Clarity Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.85 % uptime
Today
Outbound Calling Operational
90 days ago
99.97 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
100.0 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Notifications (SSI) Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling ? Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
99.94 % uptime
Today
Internet (ISP) Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Contact Centre Operational
90 days ago
99.99 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
100.0 % uptime
Today
Routing Services Operational
90 days ago
99.96 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Fax Line (ATA) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 12, 2025

No incidents reported today.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Outbound calls on some USA accounts | Appels sortants Comptes américains
Resolved - This incident has been resolved.
***
Cet incident a été résolu.
Oct 10, 17:58 EDT
Monitoring - We have put a work around in place and calls should be completing. If you are still experiencing issues please contact our support team.
We continue to monitor the results.
***
Nous avons mis en place une solution de contournement et les appels devraient être traités. Si vous rencontrez toujours des problèmes, veuillez contacter notre équipe d'assistance.
Nous suivons de près les résultats.
Oct 8, 13:31 EDT
Investigating - We are currently experiencing an intermittent issue affecting outgoing calls on some USA accounts.

Impacts: This could potentially cause abnormal delays or an inability to initiate calls.

***

Nous rencontrons actuellement un problème intermittent affectant les appels sortants sur certains comptes américains.

Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à initier des appels.
Oct 8, 11:54 EDT
Oct 9, 2025

No incidents reported.

Oct 8, 2025
GlobalSBC Maintenance | Avis d'entretien GlobalSBC
Completed - The scheduled maintenance has been completed.
Oct 8, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 21:00 EDT
Scheduled - Dear customer,

Please note that our team will be performing maintenance on our GlobalSBC cluster servers to perform some required updates. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

***

Cher client,

Veuillez noter que notre équipe effectuera une maintenance sur nos serveurs de grappe GlobalSBC afin d'effectuer certaines mises à jour nécessaires. Cette maintenance s'inscrit dans le cadre d'une amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.
Oct 8, 15:17 EDT
Clarity Inbound calls | Appels entrants Clarity
Resolved - This incident has been resolved.
***
Cet incident a été résolu.
Oct 8, 11:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
***
Un correctif a été mis en œuvre et nous surveillons les résultats.
Oct 7, 19:11 EDT
Identified - We have implemented a patch and calls are working fine again.
Our teams continues to work on identifying the root cause and working through a final fix.
***
Nous avons déployé un correctif et les appels fonctionnent à nouveau correctement.
Nos équipes continuent de travailler à l'identification de la cause du problème et à la mise au point d'une solution définitive.
Oct 7, 17:42 EDT
Investigating - We are currently experiencing an issue affecting inbound calls with a carrier. We are investigating and we will update shortly.

Impacts: This could potentially cause abnormal delays or an inability to receive calls.

***

Nous rencontrons actuellement un problème affectant les appels entrants avec un opérateur. Nous enquêtons et nous mettrons à jour prochainement.

Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à recevoir des appels.
Oct 7, 16:22 EDT
Oct 7, 2025
Oct 6, 2025

No incidents reported.

Oct 5, 2025
Inbound Caller Names (CNAM) | Noms des appelants entrants (CNAM)
Resolved - This incident has been resolved.
***
Cet incident a été résolu.
Oct 5, 00:30 EDT
Identified - The issue has been identified and a fix is planned to be implemented this evening.
***
Le problème a été identifié et un correctif devrait être mis en œuvre ce soir.
Oct 3, 15:42 EDT
Investigating - We are currently experiencing an issue affecting Caller-Names (CNAM) on some inbound calls. We are working with the affected service provider to get this resolve as soon as possible.

Impacts: Some calls are showing "0" instead of the caller-name.

***

Nous rencontrons actuellement un problème affectant les noms de l'appelant (CNAM) sur les certains appels entrants. Nous collaborons avec l'opérateur concerné pour résoudre ce problème au plus vite.

Conséquences : Certains appels affichent « 0 » au lieu du nom de l'appelant.
Oct 3, 12:07 EDT
Oct 4, 2025

No incidents reported.

Oct 3, 2025
Clarity Global SBC Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 21:00 EDT
Scheduled - Dear customer,

Please note that our team will be performing a maintenance on our GlobalSBC infrastructure. This maintenance is required to apply a service carrier fix for the Caller Name (CNAM) on some Inbound calls issue.

Impact: Please note that no service interruptions are expected.
Oct 3, 18:15 EDT
Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Maintenance | Avis d'entretien
Completed - The scheduled maintenance has been completed.
Sep 30, 00:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:30 EDT
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.
Sep 29, 17:40 EDT
Sep 29, 2025
Inbound calls Canadian Telco Carrier | Appels entrants d'un opérateur de télécommunications canadien
Resolved - We are informed that the call failure issue previously reported on the following rate centers has been resolved:

STONEY POINT,ON
WINDSOR,ON
WHEATLEY,ON
LEAMINGTON,ON

Calls to the affected rate center are now successfully completing without any issues.

***
Nous avons été informés que le problème d'échec d'appel signalé précédemment aux centres tarifaires suivants a été résolu :

STONEY POINT (ON)
WINDSOR (ON)
WHEATLEY (ON)
LEAMINGTON (ON)

Les appels vers le centre tarifaire concerné sont désormais acheminés sans problème.
Sep 29, 23:10 EDT
Identified - The engineer team on the affected telco have identified the problem and are now working to have the defective equipment replaced as quickly as possible. We continue to follow up the situation in the region and thank you for your patience and understanding. We will provide an update shortly.
****
L'équipe d'ingénieurs de l'opérateur concerné a identifié le problème et s'efforce maintenant de remplacer l'équipement défectueux le plus rapidement possible. Nous continuons de suivre la situation dans la région affecté et vous remercions de votre patience et de votre compréhension. Nous fournirons une mise à jour sous peu.
Sep 29, 17:37 EDT
Investigating - One Canadian Telco provider is currently experiencing call connectivity issues in STONEY POINT (ON),WINDSOR(ON), WHEATLEY(ON), LEAMINGTON (ON) areas. We are investigating with the affected carrier.

Impacts: This could potentially cause abnormal delays or an inability to receive calls in those regions.

***

Un opérateur de télécommunications canadien rencontre actuellement des problèmes de connectivité téléphonique dans les régions de STONEY POINT (ON), WINDSOR (ON), WHEATLEY (ON) et LEAMINGTON (ON). Nous menons une enquête auprès de l'opérateur concerné.

Conséquences : Cela pourrait entraîner des retards anormaux ou une impossibilité de recevoir des appels dans ces regions.
Sep 29, 12:32 EDT
Sep 28, 2025

No incidents reported.

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