All Systems Operational

Cloudli General Operational
Cloudli Main Web Site Operational
Cloudli Support Web Site Operational
Clarity Operational
Clarity Portal Operational
Inbound Calling Operational
Outbound Calling Operational
SMS Operational
Call Center Operational
Mobile App Operational
Alerts & Notifications Operational
Online Portal Operational
API Services Operational
Call Notifications Operational
SMS / Texting Notifications Operational
Mobile Notifications (SSI) Operational
Other Operational
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
SMS & MMS Operational
Other Operational
Cloudli Connect Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Internet (ISP) Connectivity Operational
SMS & MMS Operational
Other Operational
Contact Centre Operational
Online Portal (Web Consoles) Operational
Routing Services Operational
Presence Operational
Other Operational
Fax Line (ATA) Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
Residential Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
SIP Trunks Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
T.38 SIP Trunks Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
TalkNText Operational
Online Portal Operational
SMS & MMS Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
Virtual Fax Operational
Online Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 9, 2026

No incidents reported today.

Oct 8, 2026

Resolved - The issue is fully resolved. We will provide an RFO for this incident within three (3) business days.
Oct 8, 09:19 EDT
Monitoring - The problem has been identified, and we have implemented a solution. We are monitoring the system.
Oct 8, 09:10 EDT
Investigating - We received a monitoring alarm that some inbound and outbound calls are failing. We are investigating the issue.
Oct 8, 09:04 EDT
Completed - The scheduled maintenance has been completed.
Oct 8, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 05:30 EDT
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

Oct 7, 11:00 EDT

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 22:00 EDT
Scheduled - Dear customer,

Please note that our team will be performing maintenance on our servers cluster infrastructure in one of our datacenters. This is the first of a series of 4 maintenances to upgrade the cluster. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.

***
Cher client,

Veuillez noter que notre équipe effectuera une opération de maintenance sur l'infrastructure de notre cluster de serveurs dans l'un de nos centres de données. Il s'agit de la première d'une série de quatre interventions visant à mettre à niveau le cluster. Cette opération s'inscrit dans une démarche d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

Oct 7, 12:33 EDT

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Completed - The scheduled maintenance has been completed.
Oct 2, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 23:00 EDT
Scheduled - Dear customer,

Please note that our team will be performing a maintenance on our Cloudli Connect Infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Stablishing new calls may be briefly be delayed during a short period of less than 5 minutes for some customers during the services switchover during the maintenance.

***

Cher client,

Veuillez noter que notre équipe effectuera une maintenance sur notre infrastructure Cloudli Connect. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : L'établissement de nouveaux appels peut être brièvement retardé pendant une courte période de moins de 5 minutes pour certains clients lors du basculement des services pendant la maintenance.

Oct 1, 15:40 EDT

Oct 1, 2026

Sep 30, 2026

Completed - The scheduled maintenance has been completed.
Sep 30, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 23:00 EDT
Scheduled - We will be performing maintenance to upgrade the systems that provide Call Recording features to our clients. Please note that no impact to Calls is expected, however, during the time that the system is under maintenance some recordings may be lost or significantly delayed before becoming visible in the Connect Portal.

Thank you for being the best part of Cloudli!

Sep 22, 10:18 EDT

Sep 29, 2026

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.