All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cloudli General Operational
90 days ago
100.0 % uptime
Today
Cloudli Main Web Site ? Operational
90 days ago
100.0 % uptime
Today
Cloudli Support Web Site ? Operational
90 days ago
100.0 % uptime
Today
Clarity Operational
90 days ago
99.99 % uptime
Today
Clarity Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
99.98 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
99.96 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Notifications (SSI) Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.96 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling ? Operational
90 days ago
99.96 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Internet (ISP) Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Contact Centre Operational
90 days ago
99.99 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
100.0 % uptime
Today
Routing Services Operational
90 days ago
99.96 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Fax Line (ATA) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.96 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
99.99 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.96 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Clarity Outbound Calls
Resolved - This incident has been resolved.
***
Cet incident a été résolu.
Oct 18, 09:50 EDT
Monitoring - A fix has been implemented and we are monitoring the status of affected devices.
***
Un correctif a été implémenté et nous surveillons l'état des appareils concernés.
Oct 17, 10:11 EDT
Identified - The issue has been identified and fix is being implemented.

***
Le problème a été identifié et le correctif est en cours de mise en œuvre.
Oct 17, 09:35 EDT
Investigating - We are currently experiencing an issue affecting outbound calls from some devices.
Engineering is currently looking into this and a fix should be available shortly.

Impacts: This could cause inability to initiate calls on affected devices.

***

Nous rencontrons actuellement un problème affectant les appels sortants depuis certains appareils.
L'équipe d'ingénierie étudie actuellement la question et un correctif devrait être disponible prochainement.

Conséquences : cela pourrait entraîner l'impossibilité de lancer des appels sur les appareils concernés.
Oct 17, 09:24 EDT
Oct 17, 2024
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Canadian SIP trunk provider | Fournisseur tronçon SIP Canada
Resolved - This incident has been resolved.
***
Cet incident a été résolu.
Oct 10, 22:20 EDT
Monitoring - A fix has been implemented by the affected carrier since around 18:00 EDT and we are monitoring the results.
***
Un correctif a été mis en œuvre par l'opérateur concerné depuis environ 18h00 EDT et nous surveillons les résultats.
Oct 10, 18:19 EDT
Identified - The issue has been identified by the affected carrier and fix is in the works to be implemented.
We have noticed some improvement since 16:10PM EDT. Unfortunately the carrier has no ETR for a full recovery.

Impact: Intermittent Inbound calls issues to some Canadian numbers in the affected regions.

***
Le problème a été identifié par l'opérateur concerné et un correctif est en cours d'implémentation.
Nous avons constaté une certaine amélioration depuis 16h10 HAE. Malheureusement, l'opérateur n'a pas d'ETR pour une récupération complète.

Impact : Problèmes intermittents d'appels entrants vers certains numéros canadiens dans les régions touchées.
Oct 10, 17:57 EDT
Investigating - One of the of the Canadian telco carriers is experiencing connectivity issues in the following Canadian regions. Incoming calls from PSTN may fail. Intermittent in nature, this could result in missing tones, abnormal delays, or an inability to receive a call.

QUEBEC
BRITISH COLUMBIA
ALBERTA
NOVA SCOTIA
NEW BRUNSWICK

***

L'un des fournisseurs de jonctions de télécommunications Canadien connaît des problèmes de connectivité dans les régions Canadiennes suivantes. Les appels entrants du PSTN peuvent échouer. De nature intermittente, cela peut entraîner des tonalités manquantes, des retards anormaux ou une incapacité à recevoir un appel.

QUEBEC
COLOMBIE BRITANIQUE
ALBERTA
NOUVELLE ECOSSE
NOUVEAU BRUNSWICK
Oct 10, 15:34 EDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024
Maintenance Cloudli Connect & Cloudli Alerts | Avis d'entretien Cloudli Connect et Cloudli Alertes
Completed - The scheduled maintenance has been completed.
Oct 8, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 21:00 EDT
Scheduled - Cher client,

Veuillez noter que notre équipe effectuera des travaux de maintenance de routine en dehors des heures de bureau, afin de tester le processus de basculement et bonifier notre système haute-disponibilité. Cette maintenance s'inscrit dans une démarche de suivi et d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.


***

Dear Customer,

Please note that our team will perform routine off hours maintenance, in order to test part of the failover process and improve our high-availability system. This maintenance is part of a process of monitoring and continuous improvement of our services.

Impact: Please note that no service interruptions are expected.
Oct 7, 10:48 EDT
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