All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cloudli General Operational
90 days ago
100.0 % uptime
Today
Cloudli Main Web Site Operational
90 days ago
100.0 % uptime
Today
Cloudli Support Web Site Operational
90 days ago
100.0 % uptime
Today
Clarity Operational
90 days ago
99.99 % uptime
Today
Clarity Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.97 % uptime
Today
Outbound Calling Operational
90 days ago
99.97 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Call Notifications Operational
90 days ago
100.0 % uptime
Today
SMS / Texting Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Notifications (SSI) Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloud Business Phone (Cloudli Connect Out-of-the-Box) Operational
90 days ago
99.96 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Cloudli Connect Operational
90 days ago
99.97 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Internet (ISP) Connectivity Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Contact Centre Operational
90 days ago
100.0 % uptime
Today
Online Portal (Web Consoles) Operational
90 days ago
100.0 % uptime
Today
Routing Services Operational
90 days ago
100.0 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Fax Line (ATA) Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Residential Operational
90 days ago
99.95 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
SIP Trunks Operational
90 days ago
99.95 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
99.83 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
T.38 SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
TalkNText Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
SMS & MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Virtual Fax Operational
90 days ago
100.0 % uptime
Today
Online Portal Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 9, 2026

No incidents reported today.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Maintenance | Avis d'entretien
Completed - The scheduled maintenance has been completed.
Feb 6, 05:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 05:30 EST
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.
Feb 5, 13:13 EST
Maintenance | Avis d'entretien
Completed - The scheduled maintenance has been completed.
Feb 6, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 23:00 EST
Scheduled - Dear customer,

Please note that our team will be performing an off hours maintenance in one of our Canadian datacenters to apply network updates. This maintenance is part of a process of continuous improvement of our services.

Impact: No service interruption is expected.

***
Cher client,

Veuillez noter que notre équipe effectuera une maintenance en dehors des heures ouvrables dans l'un de nos centres de données au Canada afin de déployer des mises à jour réseau. Cette maintenance s'inscrit dans le cadre d'une démarche d'amélioration continue de nos services.

Impact : Aucune interruption de service n'est prévue.
Feb 4, 15:40 EST
Feb 5, 2026
Clarity - Outbound Call Issues
Resolved - This issue is resolved.
Feb 5, 10:48 EST
Monitoring - The issue was confirmed to be with the Clarity Freeswitch gateways. Resolution is being tested now.
Feb 5, 10:31 EST
Investigating - We are currently experiencing an issue with Freeswitch Gateways in Clarity. We are investigating the issue and will follow up when we have identified the issue.

This is not globally impacting and is being reported only for notification purposes.
Feb 5, 10:15 EST
Feb 4, 2026
Maintenance | Avis d'entretien
Completed - The scheduled maintenance has been completed.
Feb 4, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 05:30 EST
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.
Feb 3, 17:50 EST
Feb 3, 2026

No incidents reported.

Feb 2, 2026
Transfert de l'enregistrement des appels vers Dropbox | Call Recording transfer to Dropbox
Resolved - Nous confirmons que tous les enregistrements ont été transférés sur les comptes appropriés. Merci.

****

All recordings are confirmed to have been transferred to the appropriate accounts. Thank you.
Feb 2, 11:47 EST
Monitoring - Le service d'enregistrement fonctionne à nouveau normalement.
Tous les enregistrements effectués pendant l'incident ont été synchronisés avec succès avec les comptes Dropbox correspondants.

****

The recording service has resumed to it's normal level of operation.
All recordings generated during the incident have been successfully synchronized with the corresponding Dropbox accounts.
Feb 2, 11:07 EST
Identified - Chers clients,

Un problème a été détecté lors du transfert des enregistrements d'appels vers l'espace de stockage Dropbox et qui pourrais affecter certains clients utilisant cette fonctionalité. Nous travaillons actuellement à sa résolution le plus rapidement possible.
Nous vous tiendrons informés de l'avancement de la situation.

Impact : Les enregistrements des appels continuent d'être sauvegardés et mis en file d'attente en toute sécurité et seront transférés vers votre Dropbox une fois le problème résolu.

***

Dear clients,

A problem has been detected with the transfer of call recordings to customer's Dropbox storage that may impact some customers using this feature. We are currently working on the issue in order to resolve it as soon as possible.
We will update you upon further progress.

Impact: Call recordings continue to safely be saved and queued and will be transferred to your Dropbox when the issue is resolved.
Jan 30, 17:22 EST
Inbound calls Canadian Telco Carrier | Appels entrants d'un opérateur de télécommunications canadien
Resolved - This incident has been resolved at 4:40AM.
***
Cet incident a été résolu à 4h40.
Feb 2, 08:48 EST
Investigating - One Canadian Telco provider is currently experiencing call connectivity issues in the following regions:
- GRANBY, QC
- CRANBROOK, BC
- Trois-Rivieres, QC
- SAINT-LAMBERT, QC

We are investigating with the affected carrier.

Impacts: This could potentially cause abnormal delays or an inability to receive calls in those regions.

***

Un opérateur de télécommunications canadien rencontre actuellement des problèmes de connectivité téléphonique dans les régions suivantes:
- GRANBY, QC
- CRANBROOK, BC
- Trois-Rivieres, QC
- SAINT-LAMBERT, QC
Nous menons une enquête auprès de l'opérateur concerné.

Conséquences : Cela pourrait entraîner des retards anormaux ou une impossibilité de recevoir des appels dans ces regions.
Feb 2, 03:09 EST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Jan 29, 2026

No incidents reported.

Jan 28, 2026
Maintenance | Avis d'entretien
Completed - The scheduled maintenance has been completed.
Jan 28, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 22:00 EST
Scheduled - Dear customer,

Please note that our team will be performing an off hours maintenance in one of our USA datacenters to apply network updates. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected due to redundancy.

***

Cher client,

Veuillez noter que notre équipe effectuera une maintenance en dehors des heures ouvrables dans l'un de nos centres de données aux États-Unis afin de déployer des mises à jour réseau. Cette maintenance s'inscrit dans le cadre d'une démarche d'amélioration continue de nos services.

Impact : Grâce à la redondance du système, aucune interruption de service n'est prévue.
Jan 28, 16:40 EST
Jan 27, 2026
Inbound calls Canadian Telco Carrier | Appels entrants d'un opérateur de télécommunications canadien
Resolved - This incident has been resolved.

***
Cet incident a été résolu.
Jan 27, 17:32 EST
Monitoring - The affected ILEC carrier identified the cause as a faulty card, and it was replaced. Inbound calls to the Windsor, ON, rate center have been working since 2:45 PM EST.


L'opérateur local concerné a identifié la cause du problème : une carte défectueuse. Celle-ci a été remplacée. Les appels entrants vers le centre de tarification de Windsor (Ontario) sont de nouveau opérationnels depuis 14 h 45 HNE.
Jan 27, 16:23 EST
Identified - The affected ILEC carrier identified the cause as a faulty card, and they replaced it. The ILEC is performing some final tests.

L'opérateur local concerné a identifié la cause du problème : une carte défectueuse. Il l'a remplacée et effectue actuellement des tests finaux.
Jan 27, 15:06 EST
Investigating - One Canadian Telco provider is currently experiencing call connectivity issues in STONEY POINT (ON), WINDSOR(ON) and WHEATLEY(ON) areas. We are investigating with the affected carrier.

Impacts: This could potentially cause abnormal delays or an inability to receive calls in those regions.

***

Un opérateur de télécommunications canadien rencontre actuellement des problèmes de connectivité téléphonique dans les régions de STONEY POINT (ON), WINDSOR (ON) et WHEATLEY (ON). Nous menons une enquête auprès de l'opérateur concerné.

Conséquences : Cela pourrait entraîner des retards anormaux ou une impossibilité de recevoir des appels dans ces regions.
Jan 27, 11:36 EST
Maintenance | Avis d'entretien
Completed - The scheduled maintenance has been completed.
Jan 27, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 05:30 EST
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance de notre infrastructure. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impact : Aucun impact prévu durant la maintenance.

***

Dear customer,

Please note that our team will be performing maintenance on our infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact: Please note that no service interruptions are expected.
Jan 26, 15:20 EST
Jan 26, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage